Event Recap: Building a Company Culture Your Business Can Be Proud Of
InUnison recently hosted an insightful Learning Lab event featuring Jill Lemon from Sandbox, who presented on the crucial topic of building a company culture that…
Category: Management
How to Help Employees Develop Leadership Skills
Leadership training is one of the most desired opportunities for employees. Here’s how to provide this type of professional development. By: Emily Heaslip, Contributor, U.S. Chamber…
6 Smart Ways to Recruit and Hire Teenage Workers This Summer
Hiring teen workers is mutually beneficial for your business and to the teens you hire for many reasons. Original article by the U.S. Chamber of…
Choosing the Right Professional Development Tools for Your Richmond Business
Professional development is key to maintaining a competitive edge. At InUnison, we understand the unique needs of local businesses. Here is a quick comparison of…
22 Best Gmail Add-Ons and Extensions to Boost Your Productivity
Matteo Duò, Head of Content at Kinsta and Content Marketing Consultant for WordPress plugin developers, shares 22 Gmail add-ons and extensions that can help make…
How to Create a Dress Code
Creating a dress code for a local business involves considering both practical and legal aspects to ensure compliance with relevant laws and regulations while also…
Checklist: Creating a Positive First Impression
Creating a positive first impression is crucial for local businesses as it sets the tone for the customer experience and can significantly impact customer satisfaction…
3 Creative Mindset Exercises for Local Businesses
Staying ahead often requires more than just conventional problem-solving. To truly thrive and innovate, it’s essential to nurture a culture of creativity within your team.…
Fostering a Culture of Celebration and Recognition in Your Local Business
How can you ensure that your team remains motivated and engaged, consistently striving for improvement and celebrating their successes along the way? The answer lies…
How to Set Work Boundaries as a Small Business Owner
As a small business owner, the lines between work and personal life can easily blur, leading to burnout, stress, and diminished well-being. The myth of…
Unlocking Freedom: Strategies for Small Business Owners
As a small business owner, you likely embarked on your entrepreneurial journey seeking freedom – freedom from the constraints of a traditional 9-to-5 job, freedom…
Equity vs. Debt Financing: What’s Best for Your Business Goals
Need to Fund a New Business Goal? Here’s How to Decide Between Debt vs. Equity Debt and equity are both great ways to fund your business…
Most Leaders Don’t Even Know the Game They’re In | Simon Sinek
Trust and cooperation are not standard in our organizations and yet we know they should be. There are two attributes that every single leader has…
Extroverted vs Introverted Business Owners
While personality traits can vary widely within any group, including business owners, certain general characteristics might differentiate extroverted and introverted business owners. It’s important to……
10 reliable ways to delight the customer and amplify customer loyalty
Customer satisfaction matters in every industry. To keep up with the competition, brands must put more resources than ever into building and maintaining strong customer…
10 Strategies to Boost Your Freedom While Running a Business
From embracing technology to fostering a healthy work-life balance, these actionable tips are tailored to empower Richmond businesses like yours. Let’s dive in and discover…
Effective Complaint Resolution Strategies
For Richmond businesses aspiring to uphold the highest standards of customer service, this guide delves into refined techniques for complaint resolution that align with professionalism…
Three Ways Local Businesses Build Workforce Development Programs
Local businesses can play a crucial role in workforce development by implementing programs that enhance the skills and capabilities of their employees. Here are three…
4 Smart Strategies for Learning From Your Mistakes
Failure happens fairly regularly in growing businesses. Embracing setbacks can help keep morale high and spark opportunities to innovate. By: Emily Heaslip , Contributor, CO. Chamber…
How to Set Objectives for Managers
Small businesses in Richmond have a unique opportunity to reflect on their achievements, learn from challenges, and set the stage for a successful upcoming year.…
A Guide to Middle Management Professional Development
The role of middle managers is paramount. These individuals serve as the linchpin, bridging the gap between leadership and front-line employees. However, investing in the…
Phone Etiquette Guide
In the digital age, where emails, texts, and social media dominate communication, the phone remains a powerful tool for local businesses. Answering the phone professionally…
A Guide to Training on Mock Calls
In the realm of customer service, effective training is the linchpin that transforms knowledge into exceptional service. One particularly impactful training method is the use…
A Guide to Onboard Customer Service Representatives
In the fast-paced world of customer service, ensuring a seamless and swift onboarding process for new representatives is crucial. A well-structured onboarding program not only…
Crafting Customer Experiences: A Small Business Guide
In the vast landscape of business, one aspect stands out as a true game-changer for small enterprises – exceptional customer service.
Here's a clo…
Four Things Small Businesses Fear This Halloween
Rohit Arora, Senior Contributor: I write about small business lending and growth Despite an economy that is growing, small business owners still have things to…
Making Client Conflict Less Scary
In a perfect world, every project you and your team take on would run smoothly with no hiccups along the way — but that’s rarely…
5 Reasons Small Businesses Fail (and How to Avoid Them)
Small businesses are on the rise, yet many of them fail within a year. Find out what preventatives are needed to avoid becoming a statistic.…
InnovateLocal Presentations
Session 1: “The Creative Age” with Matt Williams of Brand Federation Session 2: “Applied Creativity” with Kelly O’Keefe of Brand Federation Session 3: “Demystifying Innovation”…
“A Case Study in Innovation” with Mango Salon
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