Valuable lessons learned from InUnison Board Member and Mentor, Lisa McSherry, Owner of Lex’s of Carytown / Mamie’s Apothecary.
Always be willing to adapt and change your business idea depending on customers’ needs.
There will be so many highs and lows of owning your own business but never give up!
Customer satisfaction matters in every industry. To keep up with the competition, brands must put more resources than ever into building and maintaining strong customer…
At its core, being a mentor is being a trusted advisor. It all boils down to making yourself available to support and advise someone when…
Courier Workshop episode 6: Effective interviews Listen here: You won’t be hiring the right people without a carefully considered and structured interviewing process. While plenty…
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Unfortunately, some customer service teams have developed a less-than-desirable reputation. This is because bad experiences haunt customers — like being left on hold for thirty…
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