Making Client Conflict Less Scary
In a perfect world, every project you and your team take on would run smoothly with no hiccups along the way — but that’s rarely…
In a perfect world, every project you and your team take on would run smoothly with no hiccups along the way — but that’s rarely…
Customer criticisms can be hard to stomach, but they’re an inevitable part of doing business. Explore strategies for turning negative experiences into positive ones. From…
Learning how to persuade people is more than being nice and psychology tricks, it’s a skill that needs to be practiced and with time will…
It’s so much more than a simple calculation—pricing, especially the practice of psychological pricing, can have a real impact on the purchasing decisions of your…
Summary: There are four primary categories of luxury shoppers: window shoppers, personal stylists, occasional splurgers, and big spenders. Luxury brands often fail their customers during the…
Taking part in a mentoring relationship can be an exciting and rewarding experience. To help you be successful in your relationship, it is imperative that…
Download this SMART Goals worksheet to help you achieve your goals in the easiest way possible. What Is a SMART Goal? ‘SMART’ is an acronym…
It’s likely we see the value in having mentorship to grow professionally. We see mentors as guides and advisors that can help us take our…
Co (the U.S. Chamber’s editorial website) recently released an article about the 5 challenges businesses are worried about ahead of the holiday season. While many…
Learn the ins and outs of a small business holidays calendar, including what to do to prepare your store and how to track your success.…
With declining revenue – make small adjustments to the way you operate while you assess whether the slump is due to a larger macroeconomic issue.…
Good communication is key in every aspect of our lives, whether we are at home or at work. But in a business environment, interpersonal skills……
FROM INUNISON: Share your wildest ‘Holy heck, this customer is almost hilariously irrational’ story [anonymously or not] [From BuzzFeed] We recently asked customer service and retail…
How to succeed in sales Here are steps you can follow to help you succeed in sales: 1. Manage your time Becoming a successful sales…
By Indeed Editorial Team Working from home can allow you to create an adaptable digital environment that encourages productivity. This can also include collaborative efforts…
In today’s busy world, kind words are important. People often choose to communicate their gratitude to others through the written word, by drafting a traditional…
By Indeed Editorial Team Achieving sales and keeping high client volumes increases the revenue and success of an organization. Many organizations offer various incentive programs…
Everyone at your business needs to know how to answer the phone professionally, not just the receptionist or the customer rep. You never know when…
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