by InUnison Admin | Mar 28, 2022 | Customer Service, How To, Video
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by InUnison Admin | Mar 15, 2022 | Article, Customer Service, How To, Management
You were fortunate enough to acquire new customers. Now, how to retain customers? Retaining customers is crucial as it’s far more expensive to acquire a new customer than it is to retain existing customers. Additionally, studies have shown that it’s making a sale to...
by InUnison Admin | Mar 7, 2022 | Article, Customer Service, How To, Management, Marketing
But there are little things, relatively easy things, that businesses can do to remove obstacles and make that path to purchasing a little bit easier to navigate for consumers. Business Hours Make it crystal clear what your business hours are. Different types of...
by InUnison Admin | Feb 11, 2022 | Article, Customer Service, How To, Management
In today’s digital world, online reviews can literally make or break a business. According to research, 86% of consumers read reviews for local businesses prior to making a purchase, and among 18-34 year olds, this number jumps to 95%. In fact, 91% of those same 18-34...
