by InUnison Admin | May 23, 2023 | Article, How To, Operations, Sales
Whether you’re an introvert or an extrovert, it’s important to be able to talk to people when networking and building strong relationships at work. If you work in a professional role, you probably need to make small talk sometimes. Not to mention, it helps...
by InUnison Admin | May 23, 2023 | Article, How To, Human Resources, Workforce
Today’s public-facing employees deal with insults, rants, and rudeness — and leaders must better protect them. Here’s how. by Christine Porath Summary. It probably won’t surprise you to learn that incivility on the front lines of business is on the rise. After all,...
by InUnison Admin | May 23, 2023 | Article, Email, How To, Human Resources, Productivity
An expert gives tips on how to cope with an overflowing inbox. Staying connected to other people is easier than ever. We can send a quick text, chat on social media, or even tape a voice memo or video. Of course, it’s easy to see why this chatter is so...
by InUnison Admin | May 16, 2023 | Article, Customer Service, How To, Marketing
From referral schemes to stepping up your mailing list, here are five tried-and-tested strategies to boost retention and loyalty. from Courier. It costs businesses tons more to find new customers than it does to keep existing ones – anywhere from five to 25 times as...
by InUnison Admin | May 9, 2023 | Article, How To, Mentorship
What Is Burnout? Burnout results from chronic workplace stress that has not been successfully managed. It is characterized by three dimensions: Exhaustion: Physically, emotionally, and cognitively, described as feeling like the tank is empty. Negative and Cynical:...
