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20 Essential Customer Service Job Skills (& How to Gauge Them)

by InUnison Admin | Aug 15, 2023 | Article, Customer Service, Hiring, How To, Human Resources, Internships, Management, Workforce

Unfortunately, some customer service teams have developed a less-than-desirable reputation. This is because bad experiences haunt customers — like being left on hold for thirty minutes, or having to repeat the same problem three different times, or speaking with a rep...
What wages are hourly workers expecting this summer

What wages are hourly workers expecting this summer

by InUnison Admin | Jun 27, 2023 | Article, Hiring, Human Resources, Internships, Workforce

Still looking to hire help for this summer? Including a wage on your job post can increase your application rate by 200%. And offering the right wage can make your post stand out to job seekers. Understanding the needs and expectations of today’s workforce is...
How to Calculate a Business Owner’s Salary

How to Calculate a Business Owner’s Salary

by InUnison Admin | Jun 13, 2023 | Article, Hiring, How To, Human Resources, Internships, Operations, Workforce

Every business owner needs to pay themselves, but how much should your salary be and when should you be paid? Use these calculations to determine your pay. By: Rachel Barton , Contributor As a business owner, it may be second nature to remember to pay your employees...
How to Write a Diversity, Equity, and Inclusion Statement

How to Write a Diversity, Equity, and Inclusion Statement

by InUnison Admin | Jun 6, 2023 | Article, Hiring, How To, Human Resources, Internships, Workforce

Do you struggle to hire women or women of color? Have you found gaps in employee age, and you’re mainly hiring millennials while overlooking the benefits of Gen-Z in the workplace? Or perhaps you have a male-dominated C-suite and need to diversify your leadership...