by InUnison Admin | Apr 5, 2022 | Article, Comparison, Leadership, Mentorship, Operations
Business owners are no strangers to making difficult decisions. After all, it’s hard to build a company without compromising here and there. One area of decision-making that can be particularly challenging to navigate is deciding on a future successor. There are a few...
by InUnison Admin | Mar 28, 2022 | Customer Service, How To, Video
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by InUnison Admin | Mar 22, 2022 | Article, Leadership, Management, Operations
For most small business owners, the idea of even considering a succession plan pops to mind only when tragedy strikes or the owner starts giving serious thought to retiring or otherwise getting out of the business. However, succession plans have much better outcomes...
by InUnison Admin | Mar 15, 2022 | Article, Customer Service, How To, Management
You were fortunate enough to acquire new customers. Now, how to retain customers? Retaining customers is crucial as it’s far more expensive to acquire a new customer than it is to retain existing customers. Additionally, studies have shown that it’s making a sale to...
by InUnison Admin | Mar 7, 2022 | Article, Customer Service, How To, Management, Marketing
But there are little things, relatively easy things, that businesses can do to remove obstacles and make that path to purchasing a little bit easier to navigate for consumers. Business Hours Make it crystal clear what your business hours are. Different types of...
by InUnison Admin | Feb 16, 2022 | Article, Hiring, How To, Human Resources, Mentorship
They are on nearly every street corner, in every shop window, and somewhere on most small businesses' social media feeds. They are, of course, the ubiquitous help wanted signs whose necessity can often determine a business’ ability to return to pre-COVID hours....
