by InUnison Admin | Mar 22, 2022 | Article, Leadership, Management, Operations
For most small business owners, the idea of even considering a succession plan pops to mind only when tragedy strikes or the owner starts giving serious thought to retiring or otherwise getting out of the business. However, succession plans have much better outcomes...
by InUnison Admin | Mar 22, 2022 | Hiring, Human Resources, Worksheet
Explore this guide for sample interview questions. Questions that cover phone pre-screening to industry specifics. Asking the right questions is essential to having a successful interview process. Each of the sections in this guide features a set of questions you can...
by InUnison Admin | Mar 22, 2022 | Branding, How To, Marketing, Social Media, Video
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by InUnison Admin | Mar 15, 2022 | Article, Customer Service, How To, Management
You were fortunate enough to acquire new customers. Now, how to retain customers? Retaining customers is crucial as it’s far more expensive to acquire a new customer than it is to retain existing customers. Additionally, studies have shown that it’s making a sale to...
by InUnison Admin | Mar 15, 2022 | Technology, Worksheet
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by InUnison Admin | Mar 15, 2022 | Article, How To, Operations, Technology
By Christopher Moschella, CPA, CISA, Risk Advisory Services Senior Manager, Cyber Security On February 24, 2022, decades-long tension between Russia and Ukraine boiled over, and Russian forces invaded Ukraine. Little more than a day later, British Airways joined the...
